Privacy Policy

1. Who we are

Fuel Storage Tanks is a registered limited company, company number 16361416. For the purposes of the EU GDPR and applicable national data protection law, we are the data controller for the personal information described in this policy.

You can contact us about anything in this policy at shop@fuelstoragetanks.shop · +44 7543 892991.

2. What we collect

• Order information — the items you buy, your name, delivery address, email address and telephone number where you have given it.
• Payment information — handled by our payment provider. We do not store your full card details on this website.
• Account information — if you create an account, your login details and order history.
• Correspondence — the content of emails and messages you send us.
• Technical information — such as your browser type, the pages you visit and your approximate location, collected through cookies and similar technologies. See our Cookie Policy for detail.

3. Why we use it

• To process and deliver your order, and to take payment.
• To answer your questions and provide customer support.
• To keep the website working properly and secure.
• To understand how the website is used so we can improve it.
• To meet our legal and accounting obligations.

4. Our lawful basis

Under the EU GDPR we rely on: performance of a contract for anything needed to take and fulfil your order; legitimate interests for running and improving the website securely; consent for non-essential cookies and any marketing messages, which you can withdraw at any time; and legal obligation for records we are required to keep.

5. Who we share it with

We share personal information only where it is necessary, and only with organisations that help us run the shop — for example payment providers, delivery and courier companies, hosting and email providers, and our accountants. They act on our instructions and are not permitted to use your information for their own purposes.

Where a supplier processes information outside the European Economic Area, we take steps to ensure the transfer has an appropriate safeguard in place.

6. How long we keep it

Order and transaction records are kept for as long as we need them for accounting, tax and consumer-law purposes, and then deleted. Correspondence is kept only as long as needed to deal with the matter and any follow-up. Technical and cookie data is kept for the periods described in the Cookie Policy.

7. Your rights

Under the EU GDPR you have the right to: be informed about how your information is used; access the personal information we hold about you; have inaccurate information corrected; have information erased in certain circumstances; restrict or object to certain processing; receive information you provided in a portable format; and withdraw consent where we rely on it.

To exercise any of these, email shop@fuelstoragetanks.shop · +44 7543 892991. If you are not satisfied with our response you can complain to the competent supervisory authority for data protection.

8. Cookies

This website uses cookies and similar technologies for essential functions, and — where you allow it — for preferences and measurement. Full detail and the choices available to you are set out in our Cookie Policy.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage over the internet is completely secure, so while we work to protect your information we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of the page. Where a change is significant, we will make it clear on the website.

11. Contact

Questions about this policy or about your personal information can be sent to shop@fuelstoragetanks.shop · +44 7543 892991.